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At Cognivia Tutoring, your trust is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our tutoring services.

Who We Are

We are Cognivia Tutoring, an independent tutoring service offering 1:1 sessions, group classes, and courses.

Information We Collect

We only collect information we genuinely need to provide our services:

• Contact details – such as your name, email address, and phone number.

• Student information – such as age, school year, and subject interests.

• Booking and payment details – session bookings and payment information (processed securely through Wix Payments – we never see or store your full card details).

• Website data – basic analytics (for example, which pages are visited) to help us improve our site.

How We Use Your Information

We use your information to:

• Book and deliver tutoring sessions.

• Contact you about lessons, updates, or cancellations.

• Send useful resources or updates if you’ve opted in.

• Improve our website and services.

We will never sell, rent, or share your personal data for marketing purposes.

How We Protect Your Information

• Your data is stored securely using Wix and trusted third-party systems.

• Access is limited to authorised staff only.

• We only keep your information for as long as necessary to provide services or meet legal and tax requirements.

Your Rights

Under UK GDPR, you have the right to:

• Request access to the personal data we hold about you.

• Ask us to correct or update inaccurate information.

• Request deletion of your data (unless we must keep it for legal reasons).

• Withdraw consent for marketing at any time.

To exercise these rights, please contact us (details below).

Cookies

Our website uses cookies (small files placed on your device) to:

• Help the website function properly.

• Analyse visitor activity to improve the site.

You can control or disable cookies through your browser settings. Please note that some parts of the site may not function correctly if you disable cookies.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Cognivia Tutoring
✉️ Cogniviatutoring@gmail.com
📞 +44 7535185867